Care Coordinator

3 weeks ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a skilled Case Manager to join our team at U Mass Memorial Health. As a Case Manager, you will play a critical role in coordinating medical and specific services for individuals in our primary and outpatient behavioral health clinics.

Key Responsibilities
  • Assessment and Care Planning: Perform comprehensive intake and assessment of clients to determine their needs, including medical, psychiatric, and wellness needs. Develop appropriate care plans in conjunction with clients for the delivery of essential services.
  • Service Coordination: Work collaboratively with a multi-disciplinary team across providers and locations to coordinate the delivery of appropriate clinical and other support services.
  • Referrals and Authorizations: Make appropriate referrals to existing community agencies for additional services as identified in the assessment and care plan. Process referrals and authorizations in a timely manner.
  • Documentation and Communication: Complete all documentation in a timely manner and maintain effective communication with clients, families, and healthcare providers.
  • Flexibility and Adaptability: Maintain flexibility in providing services in settings other than clinics, such as client homes, health clinics, and other community settings.
Requirements
  • Education: High School Diploma/GED/HiSet required; Associates degree preferred for Grade C02: Case Manager I. Bachelors degree required for Grade C04: Case Manager II.
  • Knowledge and Skills: Knowledge of homelessness and related issues, familiarity with community resources and entitlements, and bilingual/bi-cultural English/Spanish strongly urged to apply.
  • Driver's License and Vehicle: Current valid US-issued driver's license and ability to provide registered, inspected, and insured automobile for work-related purposes.
About U Mass Memorial Health

At U Mass Memorial Health, we are committed to providing exceptional patient care, academic excellence, and leading-edge research. We are a diverse community of caregivers who work together to make a positive impact on the lives of our patients and community. We value respect, professionalism, and a commitment to excellence in all that we do.



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