Operational Support Specialist
6 days ago
About the Role:
We are seeking an Operational Support Specialist to provide administrative support for the Emergency Medicine Departments at Duke Regional Hospital and Duke Raleigh Hospital.
Responsibilities:
- Composing, proofreading, and editing correspondence and reports for internal and external distribution
- Tracking and managing employee expense reimbursements, CME allowances, and PTO usage
- Monitoring employee compliance with training and license/credentials requirements
- Coordinating meetings for the EM Medical Directors and managing departmental staff meetings
- Preparing ED clinical staff schedules using ShiftAdmin scheduling system
- Serving as a resource for physicians, PAs, and NPs regarding requests for information and policy guidance/direction
- Maintaining and updating employee records, including new hires, transfers, and terminations
Requirements:
- High School education or equivalent with 3-5 years' experience, or two years post-secondary education with three years' experience, or equivalent combination
- Three to Five years of administrative support experience of increasing variety, complexity, and demonstration of work leadership and professionalism
- Demonstrated leadership, initiative, time management, and ability to gain the confidence and cooperation of others
- Strong written and verbal communication skills and proficiency with MS Office
What We Offer:
- A competitive salary range: $50,000 - $70,000 per year
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for professional growth and development in a dynamic and supportive environment
About Duke University:
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. We strive to create a community built on collaboration, innovation, creativity, and belonging.
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