Care Coordinator

6 days ago


Chattanooga, Tennessee, United States Home Instead Senior Care Full time
Job Title: Client Care Coordinator

At Home Instead Senior Care, we are seeking a highly skilled and compassionate Client Care Coordinator to join our team. As a Client Care Coordinator, you will play a vital role in ensuring the highest level of care and satisfaction for our clients and their families.

Key Responsibilities:
  • Conduct care consultations with potential clients and family members to determine their needs and provide solutions.
  • Maintain ongoing communication and follow-up with potential clients and families to ensure their needs are met.
  • Meet with clients and family members to discuss their needs and provide tailored service plans.
  • Conduct client/care professional introductions and quality assurance visits to ensure high-quality care and client satisfaction.
  • Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients.
  • Demonstrate open and effective communication with clients, family members, colleagues, and caregivers.
Requirements:
  • College degree preferred.
  • One year's experience in home care, health care, or senior-related industry preferred.
  • Valid driver's license required.
Benefits:
  • Voluntary health benefits.
  • Paid time off/sick time.
  • Six paid holidays and one floating holiday.
  • Discounts on auto/home insurance through Liberty Mutual.
  • 401(k) and 401(k) matching after one year of employment.

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