Global Operations Director

2 days ago


Charlotte, North Carolina, United States Khoury College Full time
About the Opportunity

We are seeking a highly skilled and experienced professional to join our team as an Assistant Director at Khoury College. This is an exciting opportunity to lead and participate in global operations initiatives, driving compliance, efficiency, and flexibility across our global network.

Key Responsibilities & Accountabilities

As an Assistant Director, you will be responsible for:

  • Leading and participating in global operations initiatives to ensure effective prioritization, stakeholder engagement, resource allocation, and on-time deliverables.
  • Managing issue-level inter-department working groups to address specific aspects of campus integration.
  • Working across the University to achieve results in the workstreams.
  • Maintaining detailed documentation and data related to all workstreams pertaining to any opening of a new campus activity.
  • Ensuring project staff meet productivity targets and achieve integration project deadlines.
  • Post-campus opening, remaining involved in campus operations to troubleshoot emerging issues and help incorporate lessons learned from campus integration into our growing body of knowledge.

Requirements

  • Bachelor's degree with four to five years of direct experience supporting the development, launch, and/or integration of new physical sites and academic programs in markets outside of the institution's home jurisdiction.
  • Experience with international academic or business initiatives is a plus.
  • Working knowledge of the project management process and implementation using MS suite of products.
  • Ability to build relationships and experience working collaboratively on broad cross-functional projects serving multiple stakeholders.
  • Proven track record in managing competing priorities and working effectively under pressure when facing short deadlines and a dynamic flow of information.
  • Ability to make consistent and fair decisions based on facts and data.
  • Excellent diplomacy and negotiation skills, and the ability to converse easily, with courtesy and clarity, with all members of the Northeastern community and beyond.
  • Flexibility when adapting to evolving priorities.
  • Intellectual curiosity and the mental agility to troubleshoot and make sound decisions in response to rapidly changing, often complicated situations.
  • Effectiveness as a strategic thinker who thrives when working as a member of a dynamic leadership team.
  • An understanding of global learning mobility programs is welcome.
  • The ability and willingness to travel nationally and internationally when required, and as university policy allows.


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