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We are seeking a friendly and courteous Guest Service Ambassador to join our team at El Pollo Loco. As a key member of our restaurant staff, you will be the first point of contact for our guests and play a vital role in providing exceptional customer service.
Key Responsibilities:- Food Safety and Handling: Follow company procedures for food handling and safety to ensure a clean and healthy environment for our guests.
- Guest Service: Greet guests, take orders, and provide excellent service to ensure a positive dining experience.
- Cash Handling: Collect payment, provide correct change, and maintain accurate cash handling procedures.
- Teamwork: Work collaboratively with peers to provide quick and effective service, and assist with training new team members.
- Physical Demands: Stand for long periods, walk, and lift up to 25 pounds to meet the physical demands of the role.
- Food Handler Card: Possess a valid food handler card.
- Communication: Speak, read, and write English fluently, with a second language a plus.
- Experience: No experience required, but guest service experience preferred.
- Education: High school diploma or equivalent preferred.
El Pollo Loco is a licensed franchisee company with 28 restaurants and over 500 team members. We are committed to providing exceptional customer service and a positive work environment. If you are a friendly and motivated individual who is passionate about delivering excellent guest service, we encourage you to apply for this exciting opportunity.
