Customer Service Representative
7 hours ago
At Ray O. Cook Heating & Air, we're seeking a skilled Customer Service Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
About Us
For over 70 years, Ray O. Cook Heating & Air has been a trusted name in the Greater Sacramento area for residential heating and cooling needs. We value our team and offer competitive pay, generous benefits, and opportunities for advancement.
Responsibilities
Provide exceptional customer service via phone, email, and in-person
Handle customer inquiries and resolve issues in a timely and professional manner
Schedule appointments and manage customer schedules
Perform administrative tasks as needed
Requirements
Solid communication skills
Service Titan experience
Previous experience working in a Home Service industry
HVAC experience a plus
What We Offer
Competitive pay
Generous benefits
Opportunities for advancement
A dynamic and supportive work environment
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