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Front Desk Representative

2 months ago

Gilbert, Arizona, United States Serenity Healthcare, LLC Full time
About the Role

Serenity Healthcare, LLC is seeking a highly skilled and compassionate Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities
  • Update and verify customer information upon each visit.
  • Build rapport with clients by creating a welcoming atmosphere and showing genuine interest in their well-being.
  • Address client concerns, provide support, and offer solutions to their problems.
  • Rotate through various office tasks, including data entry, filing, and answering phone calls.
Requirements
  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills, with the ability to multitask in a fast-paced environment.
  • At least one year of full-time customer service experience, preferably in a healthcare setting.
What We Offer
  • A competitive salary and benefits package, including medical, vision, and dental insurance.
  • A comprehensive 401(k) plan and employee referral program.
  • A supportive and collaborative work environment, with opportunities for career advancement.
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leading provider of healthcare services, dedicated to delivering high-quality care to our clients. We are committed to innovation, excellence, and patient satisfaction.