Current jobs related to Technical Support and Systems Coordinator - Columbus, Ohio - AmericanHort

  • Technical Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Jaffer Business Systems Full time

    Job Title: Level 1 Tech SupportWe are seeking a highly skilled and detail-oriented Level 1 Tech Support Specialist to join our team at Jaffer Business Systems. The ideal candidate will be responsible for providing exceptional technical support to our clients, including troubleshooting and resolving issues related to servers, computers, cabling, and Active...

  • Senior Systems Analyst

    1 week ago

    Columbus, Ohio, United States Cynet Systems Full time

    Job Description:At Cynet Systems, we are seeking a skilled Senior Systems Analyst to provide onsite desktop support for customers located within assigned locations.The ideal candidate will troubleshoot end-user workstation and peripheral problems, diagnose and resolve issues remotely and in person, and ensure that end-user applications and equipment continue...

  • WMS Technical Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Diverse Lynx Full time

    Job Title: WMS Technical Support LeadRole:WMS Technical Support Developer/LeadLocation:Columbus, IN (Hybrid)Duration:Full-TimeJob Description:Our ideal candidate will have a deep understanding of warehouse management systems, including BY-Warehouse and RedPrairie WMS solutions. They will be responsible for supporting critical supply chain and warehouse...

  • Service Coordinator

    2 months ago

    Columbus, Ohio, United States Ohio Department of Developmental Disabilities Full time

    Job Overview We are seeking a highly skilled Service Coordinator to join our team at the Ohio Department of Developmental Disabilities. As a Service Coordinator, you will play a critical role in ensuring the effective delivery of IT services to our organization. Responsibilities * Provide technical support to staff and stakeholders, resolving issues and...

  • Technical Support Associate

    1 week ago

    Columbus, Ohio, United States West Technology Group Inc Full time

    Job SummaryWe are seeking a highly skilled Technical Support Associate to join our team at West Technology Group Inc. As a Technical Support Associate, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone and emailResolve technical issues and...

  • Technical Support Specialist

    1 week ago

    Columbus, Ohio, United States Insight Global Full time

    Job SummaryInsight Global is seeking a Technical Support Specialist to provide expert technical guidance and support to our clients in the charter management industry. As a second-tier end user contact, you will be responsible for resolving technical problems and providing remote assistance to customers.The ideal candidate will have in-depth knowledge of...

  • Technical Support Specialist

    1 week ago

    Columbus, Ohio, United States Insight Global Full time

    Job Title: Technical Support EngineerInsight Global is seeking a skilled Technical Support Engineer to join our team. As a second-tier end user contact, support, and resolution expert, you will provide remote guidance and expertise to resolve technical problems for our clients in the charter management industry.The ideal candidate will have experience with...

  • Technical Support Specialist

    1 week ago

    Columbus, Ohio, United States The Judge Group Full time

    Technical Support SpecialistContract to hire roleKey Responsibilities:Provide technical support for POS systems, ensuring seamless operation and resolving issues in a timely manner.Requirements:5+ years of experience in ARGO Teller or similar POS systems.Tech Stack:Java, J2EE, Web Services, HTML, XML, JavaScript, PowerShell, SQL, C++ development.Preferred...

  • Technical Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Trinity Health Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Trinity Health. The successful candidate will be responsible for providing advanced level technical support and guidance to our users, as well as participating in projects and providing consultation on end-user computing and desktop-based LAN systems software.Key...

  • WMS Technical Support Lead

    2 weeks ago

    Columbus, Ohio, United States Diverse Lynx Full time

    Job Summary: We are seeking a highly skilled WMS Technical Support Lead to join our team at Diverse Lynx LLC. The successful candidate will have a strong understanding of Warehouse Management Systems (WMS) and supply chain processes, as well as excellent analytical and problem-solving skills. Key Responsibilities: Provide technical support for WMS...

  • Technical Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Beacon Hill Full time

    We are seeking a skilled Technical Support Specialist to join our client's technical support team. As a Helpdesk Analyst, you will be responsible for troubleshooting various technical issues both over the phone and in person, while providing excellent customer service. You will work with a variety of technologies and be expected to learn new ones. If you are...

  • Technical Support Specialist

    2 weeks ago

    Columbus, Ohio, United States OtterBase Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at OtterBase. The ideal candidate will have a passion for customer support, strong problem-solving capabilities, and excellent communication skills. As a Technical Support Specialist, you will be responsible for providing timely resolution and follow-up on support tickets,...

  • Technical Support Specialist

    1 week ago

    Columbus, Ohio, United States OtterBase Full time

    Job OverviewWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team at OtterBase. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesKey Responsibilities Include:• Serve as the primary point of...

  • IT Technical Support Specialist

    2 months ago

    Columbus, Ohio, United States PamTen Full time

    Job Title: IT Technical Support SpecialistPamTen is seeking a highly skilled IT Technical Support Specialist to join our team in Cleveland, OH. As a key member of our IT and Security team, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of our corporate networking infrastructure, and maintaining...

  • IT Technical Support Specialist

    1 month ago

    Columbus, Ohio, United States PamTen Full time

    Job Title: IT Technical Support SpecialistPamTen is seeking a highly skilled IT Technical Support Specialist to join our team in Cleveland, OH. As a key member of our IT and Security team, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operations and optimal user experience.Key Responsibilities:Provide...

  • Technical Support Specialist

    2 weeks ago

    Columbus, Ohio, United States TEKsystems Full time

    Job DescriptionAs a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve technical issues in a timely and efficient manner, ensuring that our clients' systems and applications are running smoothly.Key Responsibilities:Provide technical...

  • Technical Business Systems Analyst

    1 week ago

    Columbus, Ohio, United States Randstad Full time

    Job Title: Technical Business Systems AnalystJob Summary:We are seeking a Technical Business Systems Analyst to join our team at Randstad Digital. As a Technical Business Systems Analyst, you will work closely with Subject Matter Experts (SMEs) to extract and document technical and functional knowledge of applications, with an emphasis on systems like Hogan...

  • Technical Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Beacon Hill Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at Beacon Hill. As a Helpdesk Professional, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot technical issues over the phone and in personProvide excellent customer service and...

  • Technical Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Motion Recruitment Partners LLC Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment Partners LLC. As a Technical Support Specialist, you will be responsible for providing hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.Responsibilities:...

  • Software Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Cott Systems Full time

    About the RoleWe are seeking a highly skilled Software Support Specialist to join our team at Cott Systems. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesResolve software-related issues through troubleshooting and problem-solving.Provide remote...

Technical Support and Systems Coordinator

2 months ago

Columbus, Ohio, United States AmericanHort Full time
Job Overview

Position Summary:

As a premier trade association in the horticulture sector, AmericanHort is dedicated to offering resources and programs that empower our members to excel, expand, and prepare for future challenges. We are in search of a tech-savvy, customer-oriented individual eager to make a meaningful impact within a member-focused organization.

The Technical Support and Systems Coordinator will collaborate with our events and operations team, engaging with various facets of member programming, events, and initiatives. This role will require proficiency in multiple systems throughout the organization. The ideal candidate will possess a keen aptitude for data management, exceptional attention to detail, and outstanding customer service abilities.

Key Responsibilities:

  • Membership Assistance: Achieve proficiency in all components of the association management database (YourMembership) to maintain data integrity and facilitate efficient membership renewals.
  • Foundation Management: Oversee the newly established Microsoft Access donor database, generating donor acknowledgments, thank-you letters, and other communications/mailings for donors.
  • Educational Support: Gain expertise in the Learning Management System (CrowdWisdom) to assist with member webinars and educational offerings; develop a database of speakers.
  • Financial Oversight: Learn and manage accounts receivable/payable processes for the association, including expense reporting and tracking.
  • Marketing Assistance: Familiarize yourself with email marketing, digital marketing, and automation tools.
  • Event Coordination: Aid in the planning and execution of key events, including Cultivate and other meetings.
  • Customer Support: Address member inquiries and provide assistance for member programming.
  • General Office Duties: Perform various office tasks and special projects as assigned.

Required Skills and Knowledge:

  • Bachelor's degree in a business-related field.
  • 3-5 years of relevant experience preferred.
  • Proficient in general computer skills and Microsoft Office (Teams, Word, Outlook, PowerPoint).
  • Intermediate skills in Microsoft Excel.
  • Understanding of database structure and management.
  • Exceptional customer service skills.
  • Strong organizational skills with a keen attention to detail.
  • Able to manage multiple assignments effectively.
  • Team-oriented with a willingness to support all staff and members.
  • Effective communication skills, both verbal and written.
  • Experience with association management software is a plus.

Additional Information:

This is a full-time role reporting to the VP of Operations & Finance. AmericanHort offers a competitive compensation package commensurate with experience, along with comprehensive benefits, including paid vacation and sick leave, medical, dental, and vision insurance, HSA and FSA options, and a 401K plan. Some travel may be required.

About AmericanHort:

AmericanHort stands as the foremost national association for the green industry, representing a diverse range of professionals including breeders, greenhouse and nursery growers, retailers, distributors, landscapers, florists, students, educators, researchers, and manufacturers, all integral to the industry market chain.

AmericanHort is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.