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Brokerage Operations Specialist

2 months ago


Atlanta, Georgia, United States Ryan Specialty Group Full time
Position Overview:
The Brokerage Operations Specialist plays a crucial role in delivering operational assistance to the brokerage team by effectively managing daily operational activities. This position is essential for ensuring smooth daily operations, maintaining regulatory compliance, and fostering efficient communication within the brokerage unit. The Specialist collaborates closely with brokers to guarantee prompt transaction finalization through document management and coordination with various departments within the organization.

Key Responsibilities:
  • Facilitates the execution and coordination of daily brokerage operations while supporting the enhancement of operational processes.
  • Works with brokers to prepare essential documents, cover letters, and other materials to promote renewal business, providing necessary administrative support in document management.
  • Maintains and updates client information in all relevant systems with precision.
  • Ensures accurate and organized documentation of client accounts, transactions, and other pertinent records, adhering to record-keeping regulations.
  • Handles customer service inquiries by responding to broker requests via telephone, email, chat, or in-person interactions.
  • Assists in the preparation of compliance reports related to brokerage operations and collaborates with broker and finance teams on business requirements.
  • Complies with regulatory standards and internal policies while aiding in the development of compliance documentation.
  • Identifies and mitigates operational risks, working alongside risk management teams to implement necessary controls.
  • Provides support to the Brokerage team with various ad hoc tasks and requests.
Qualifications:
  • A minimum of 1 year of experience in the Insurance sector or Underwriting, accompanied by a Bachelor's degree.
Educational Background:
  • A Bachelor's degree is required; preferred fields include Business Administration, Sales, and Risk Management. Other related disciplines or equivalent work experience will also be considered.
Licenses and Certifications:
  • Required: Minimum state P&C and/or surplus line licenses.
  • Preferred: Not Applicable.
Commitment to Diversity:
Ryan Specialty is an Equal Opportunity Employer dedicated to fostering a diverse workforce throughout the organization. We strive for an inclusive and equitable workplace where all employees are recognized for their performance and contributions. We value diverse perspectives and the unique characteristics that enhance our service to clients, trading partners, and communities.

Employee Support:
Ryan Specialty offers a comprehensive benefits package designed to support the physical, financial, and emotional well-being of our employees and their families. This includes paid time off for holidays, vacation, sick leave, personal days, parental leave, mental health services, and more.

Compensation:
The target hourly rate for this position is $24.00. The wage range considers various factors, including training, transferable skills, work experience, licensure, business needs, and market demands. Full-time roles are eligible for bonuses and benefits. For more information on Ryan Specialty Total Rewards, please visit our website.

Accommodations:
We provide reasonable accommodations for individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive other employment benefits in accordance with applicable law.