Brokerage Coordinator

2 weeks ago


Atlanta, Georgia, United States ACRISURE Full time

Job Summary

At ACRISURE, we are seeking a highly skilled and detail-oriented Insurance Assistant to support our Trucking Brokerage team. As an Insurance Assistant, you will play a critical role in providing exceptional service to our clients, working closely with underwriters, and ensuring seamless policy administration.

Key Responsibilities

  • Support the Trucking Brokerage team by providing exceptional service to clients, including participating in post-sale activities, working with underwriters, and entering data into carrier portals.
  • Collaborate with underwriters and underwriting assistants to ensure accurate policy administration and timely issue resolution.
  • Enter data and rate quotes into carrier portals, specializing in trucking and transportation business.
  • Quote and activate Premium Finance Agreements as requested by clients.
  • Order inspections and diary for follow-up as needed.
  • Handle midterm change requests with retail agents and carriers.
  • Request quotes and binders from carriers and deliver to retail agents.
  • Review policies for accuracy against carrier-generated quotes and binders.
  • Diary for missing items at time of binding.
  • Complete Surplus Lines Tax Forms and deliver to clients.
  • Work with internal accounting to determine outstanding balances from insurance agents.
  • Document files as per communication between clients and insurance companies.
  • Handle the renewal process by obtaining and delivering quotes.
  • Create and modify documents in Word, Excel, Adobe, and Image Right.
  • Assist with work overflow and contribute to team efforts by accomplishing related results as needed.
  • Perform clerical functions.
  • Handle requests for information and data.
  • Resolve administrative problems and inquiries.

Requirements

  • Knowledge of transportation coverages, including Auto Liability, Auto Phys Damage, Motor Truck Cargo, Umbrella, Contingent Cargo, and Contingent Liability.
  • Computer skills and knowledge of relevant software, including Microsoft Office products.
  • Knowledge of standard office equipment operation.
  • Knowledge of clerical and administrative procedures and systems, such as filing and data entry.
  • Qualified candidates will be licensed and have at least three years of related insurance experience and/or training.
  • Prior experience working with trucking and transportation insurance companies is preferred.

Preferred Skills

  • Strong verbal communication skills, administrative or general office writing skills, Microsoft Office skills, organization, and attention to detail, analyzing information, professionalism, and problem-solving.
  • Working knowledge of Image Right and IMS system.


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