Customer Service Representative
23 hours ago
This position is for a Customer Service Representative related to either travel or non-travel rewards programs. Both will handle general and account questions for their programs, non-travel will also assist with order placements, shipping and return questions, while travel will help convert points to travel rewards like airline tickets, hotel stays, or car rentals.
Key Responsibilities:
- Assist customers with navigating the customer website/portal, viewing and using their reward points
- Assist customers experiencing issues with points redemption, etc.
- Inbound calls from customers looking to for assistance with general account information and tasks
- Assist customers with changes and cancelling reservations
Requirements:
- High School Diploma or GED
- 1+ year of experience in call center
- Bilingual Spanish/English is highly preferred
- An articulate demeanor and friendly personality are necessary
About RemX:
RemX is the professional staffing division of EmployBridge, America's Leading Workforce Specialist. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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