Customer Support Representative

3 days ago


Elmhurst, Illinois, United States Rotech Healthcare Full time

Job Summary

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We are seeking a dedicated Customer Service Representative to join our team, responsible for delivering exceptional patient care and ensuring timely processing of paperwork.

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The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

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Key Responsibilities

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This role involves coordinating patient information, processing paperwork, and completing batch reports for UPS deliveries.

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The successful candidate will also be responsible for maintaining referral logs, monitoring office supplies, and preparing deposits for locations on a weekly basis.

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Requirements

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High school diploma or equivalent is required, while one year of related work experience and medical terminology are preferred.

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Candidates should possess excellent communication and problem-solving skills, as well as the ability to multitask and maintain confidentiality.

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Benefits and Perks

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Rotech Healthcare offers a comprehensive benefits package, including 401(k), medical, dental, and vision insurance, life insurance, disability coverage, paid time off, and an employee discount program.

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Company Overview

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Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment.

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We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.



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