Support Services Coordinator

7 days ago


Elmhurst, Illinois, United States Safe Fleet Full time
About the Position
Safe Fleet's Customer Service Representative role is ideal for individuals who excel in communication and problem-solving. This position involves providing exceptional customer service, navigating complex issues, and working collaboratively with internal teams.

The successful candidate will possess strong technical skills, including proficiency in company-supported programs and knowledge of ERP or Quality Management Systems. A high school diploma or equivalent is required, with a background in the manufacturing industry being a plus.

Responsibilities:
  • Interact with customers, prospects, and internal teams to provide sales quotes, orders, and support.
  • Resolve customer complaints and handle customer credit information and special requests.
  • Communicate effectively with team members to ensure customer satisfaction.
  • Track shipment status and interpret customer instructions.

Compensation:
A competitive salary of $52,500 - $57,000 per year, reflecting the company's commitment to fair compensation and growth opportunities within a dynamic organization.

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