CCAC Navigator Position

4 weeks ago


Pittsburgh, Pennsylvania, United States InsideHigherEd Full time
Job Summary:

InsideHigherEd is seeking a highly skilled CCAC Navigator to provide support and assistance to students in navigating and utilizing external resources to improve academic performance and retention rates. The ideal candidate will have a bachelor's degree in Social Work or a related field and two years of experience in social work or case management. Strong written and oral communication skills are essential for this role.

Key Responsibilities:
  • Provide social support to students to overcome barriers to academic success.
  • Actively interact with faculty and staff to identify students in need of support.
  • Collaborate with College Student Success Coaches and Counseling staff to ensure a feedback loop is closed for students.
  • Develop and promote educational sessions to inform students of available services.
  • Use data to identify student needs and facilitate interactions to improve retention rates.
  • Maintain accurate records of interactions with students and data for compliance requirements.

Requirements:
  • Bachelor's degree in Social Work or related field.
  • Two years of experience in social work or case management.
  • Strong written and oral communication skills.
  • Valid Pennsylvania driver's license and reliable transportation.

Benefits:
InsideHigherEd offers an exceptional benefits package, including an excellent health plan, generous time off, and a 403b retirement plan with employer match.

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