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Clinical Office Manager
2 months ago
Ohio ENT & Allergy Physicians is seeking a highly organized and motivated individual to fill the role of Clinical Office Lead. This position involves supervising the daily operations of our clinical office while performing the responsibilities of a Clinical Care Coordinator.
Key Responsibilities- Manage the clinical staff schedules, flextime, and PTO requests
- Conduct weekly staff meetings to review schedule updates, organizational news, and clinic updates
- Maintain an organized and efficient office environment
- Verify all test results are ready for the physician
- Participate in staff performance process in providing feedback on performance
- Supervise payroll process for staff with daily edit reviews and corrections
- Ensure that all clinical staff adhere to practice policies and protocols
- Monitor patient flow to ensure that wait times are minimal
- Return patient calls in a timely manner, call in prescriptions, and manage EMR desktop
- Oversee the ordering of clinical equipment and supplies
- Assist with patient intake, scheduling, and billing as needed
- Collaborate with the Clinical Manager to ensure smooth office operations
- At least 3 years of experience in a healthcare or medical office setting
- Medical Assistant certification/degree and High School Diploma or GED required
- Strong leadership and communication skills
- Knowledge of medical terminology and electronic medical records (EMRs)
- Proficiency in Microsoft Office Suite
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and decision-making skills
- Must know sterile technique