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Clinical Office Manager

2 months ago


Columbus, Ohio, United States Ohio ENT & Allergy Physicians Full time
Job Summary

Ohio ENT & Allergy Physicians is seeking a highly organized and motivated individual to fill the role of Clinical Office Lead. This position involves supervising the daily operations of our clinical office while performing the responsibilities of a Clinical Care Coordinator.

Key Responsibilities
  • Manage the clinical staff schedules, flextime, and PTO requests
  • Conduct weekly staff meetings to review schedule updates, organizational news, and clinic updates
  • Maintain an organized and efficient office environment
  • Verify all test results are ready for the physician
  • Participate in staff performance process in providing feedback on performance
  • Supervise payroll process for staff with daily edit reviews and corrections
  • Ensure that all clinical staff adhere to practice policies and protocols
  • Monitor patient flow to ensure that wait times are minimal
  • Return patient calls in a timely manner, call in prescriptions, and manage EMR desktop
  • Oversee the ordering of clinical equipment and supplies
  • Assist with patient intake, scheduling, and billing as needed
  • Collaborate with the Clinical Manager to ensure smooth office operations
Requirements
  • At least 3 years of experience in a healthcare or medical office setting
  • Medical Assistant certification/degree and High School Diploma or GED required
  • Strong leadership and communication skills
  • Knowledge of medical terminology and electronic medical records (EMRs)
  • Proficiency in Microsoft Office Suite
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Must know sterile technique