Clinical Office Lead

4 weeks ago


Columbus, Ohio, United States Ohio ENT & Allergy Physicians Full time

We are seeking a highly organized and motivated individual to fill the role of Clinical Office Lead at Ohio ENT & Allergy Physicians. In this position, you will be responsible for supervising the daily operations of our clinical office while performing the responsibilities of a Clinical Care Coordinator.

Key Responsibilities:

Manage the clinical staff schedules, flextime, and PTO requests

Conduct weekly staff meetings to review schedule updates, organizational news, and clinic updates

Maintain an organized and efficient office environment

Verify all test results are ready for the physician

Participate in staff performance process in providing feedback on performance

Supervise payroll process for staff with daily edit reviews and corrections

Ensure that all clinical staff adhere to practice policies and protocols

Monitor patient flow to ensure that wait times are minimal

Return patient calls in a timely manner, call in prescriptions, and manage EMR desktop

Oversee the ordering of clinical equipment and supplies

Assist with patient intake, scheduling, and billing as needed

Collaborate with the Clinical Manager to ensure smooth office operations

Requirements:

At least 3 years of experience in a healthcare or medical office setting

Medical Assistant certification/degree and High School Diploma or GED required

Strong leadership and communication skills

Knowledge of medical terminology and electronic medical records (EMRs)

Proficiency in Microsoft Office Suite

Ability to multitask and prioritize in a fast-paced environment

Strong problem-solving and decision-making skills


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