Clinical Office Lead
4 weeks ago
We are seeking a highly organized and motivated individual to fill the role of Clinical Office Lead at Ohio ENT & Allergy Physicians. In this position, you will be responsible for supervising the daily operations of our clinical office while performing the responsibilities of a Clinical Care Coordinator.
Key Responsibilities:
Manage the clinical staff schedules, flextime, and PTO requests
Conduct weekly staff meetings to review schedule updates, organizational news, and clinic updates
Maintain an organized and efficient office environment
Verify all test results are ready for the physician
Participate in staff performance process in providing feedback on performance
Supervise payroll process for staff with daily edit reviews and corrections
Ensure that all clinical staff adhere to practice policies and protocols
Monitor patient flow to ensure that wait times are minimal
Return patient calls in a timely manner, call in prescriptions, and manage EMR desktop
Oversee the ordering of clinical equipment and supplies
Assist with patient intake, scheduling, and billing as needed
Collaborate with the Clinical Manager to ensure smooth office operations
Requirements:
At least 3 years of experience in a healthcare or medical office setting
Medical Assistant certification/degree and High School Diploma or GED required
Strong leadership and communication skills
Knowledge of medical terminology and electronic medical records (EMRs)
Proficiency in Microsoft Office Suite
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving and decision-making skills
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