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Business Solutions Analyst
2 months ago
Compunnel Inc. is seeking a highly skilled Business Solutions Analyst to join our team. As a Business Solutions Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing strategic solutions.
Key Responsibilities- Business Analysis: Collaborate with internal and external stakeholders to elicit, analyze, communicate, and validate functional and strategic needs, as-is processes, and the development of to-be result-oriented solutions.
- Requirements Gathering: Conduct requirements gathering, identify business rules, prepare test plans, monitor and document test results, and report status, issues, and risks throughout an approved project.
- Process Improvement: Investigate errors in systems and processes and work with technical staff to develop, implement, and test resolution plans, applying Lean concepts in accordance with the NYS Lean Initiative.
- Process Assessment: Assess processes, take measurements, and interpret data to identify areas for improvement.
- System Design: Design, run, test, and upgrade systems and processes to improve efficiency and effectiveness.
- Best Practices: Develop best practices, routines, and innovative solutions to reduce waste and improve the quality of output and results.
- Process Simulations: Perform process simulations to identify areas for improvement and optimize business processes.
- Project Management: Manage multiple competing priorities in process design, weighing and helping process owners assess ways to make progress on multiple fronts while prioritizing the most important outcomes.
- Initiative Support: Conceptualize, develop, coordinate, prepare, and help implement plans to support HCR's key initiatives.
- Resource Management: Create tracking mechanisms, help identify resources required for successful implementation, establish and implement timetables, and control methodologies to ensure robust project management.
- Support to Program Staff: Support HCR program staff by collecting information, preparing materials, helping coordinate resources, and sharing information freely and proactively.
- Bachelor's degree; MBA or relevant technical degree preferred.
- Minimum of 7 years of successful experience as a business analyst and proven history managing and delivering large-scale, complex, multi-year projects.
- A strong background in technology, analysis, and critically evaluating information gathered from multiple sources.
- Experience decomposing high-level information into details, distinguishing user requests from the underlying true needs, and developing solution ideas from requirements.
- Proven experience successfully working in a team setting and ability to reconcile conflict.
- Experience in related professional business/project analyst capacity.
- Proven experience writing business requirements documentation (BRDs) and functional requirements documentation (FRDs), including creating workflow/process flow diagrams.
- Experience managing/working on projects through all phases of the Software Development Life Cycle (SDLC).
- Extensive organizational skills to manage agency expectations and project artifacts.
- Excellent listening skills and the ability to elicit pertinent information from key staff.
- Excellent oral and written communication skills.
- Proven work experience in process re-engineering.
- Excellent technical skills.
- Knowledge of process-related standards.
- Analytical thinker with interpersonal skills.
- Experience in finance/housing (e.g., mortgages, mortgage insurance).
- Experience in public sector a plus.
- Experience with Microsoft Office, Project, Excel, and Visio.
- Experience with SQL is a plus.
