Housekeeping Operations Manager
14 hours ago
At Royal Caribbean Group, we are seeking a highly skilled and experienced Housekeeping Manager to join our team.
Key Responsibilities:- Oversee the maintenance and cleanliness of our onboard facilities, ensuring a seamless execution of premium service that exceeds guest expectations.
- Develop and implement effective strategies to improve guest satisfaction and loyalty, while maintaining a positive working environment.
- Collaborate with cross-functional teams to ensure seamless delivery of services and achieve exceptional customer service standards.
- Lead and develop a high-performing team of housekeeping staff, providing coaching, training, and recognition to ensure their success.
- Stay up-to-date with industry trends and best practices, applying knowledge to drive continuous improvement and innovation in housekeeping operations.
- Minimum 2-3 years of progressive housekeeping management experience in an upscale hotel, resort, or cruise ship environment.
- PREFERRED: Bachelor's degree in hospitality management, business administration, or related field from an accredited college or university.
- Extensive knowledge of cleaning techniques, chemical handling, and safety procedures, as well as experience with equipment and personal protective equipment.
- Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
- Working knowledge of financial aspects, budgeting, and cost containment, as well as experience with software packages such as Excel, Word, and related company programs.
- Demonstrated ability to drive results-oriented management and achieve exceptional customer service standards.
Apply now at www.rclctrac.com
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