Housekeeping Manager
2 weeks ago
Housekeeping Manager
Job Summary
- The Housekeeping Manager is responsible for ensuring the cleanliness and visual appeal of our onboard facilities, providing a seamless and exceptional guest experience.
- This role requires outstanding hospitality, communication, and organizational skills, as well as effective decision-making abilities.
- The successful candidate will take ownership of maintaining high standards of cleanliness and ensuring the flawless delivery of all services to our guests.
- They will establish and maintain a positive working environment, manage performance expectations through open communication, and demonstrate excellent training, leadership development, and recognition skills.
- They will also maintain a strong floor presence, ensuring team members deliver exceptional customer service to guests through consistent execution of their responsibilities.
Requirements
- Two to three years of progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship.
- Preferred bachelor's degree in hospitality management, business administration, or a related field from an accredited college or university.
- Extensive knowledge of proper cleaning techniques, chemical handling, and safety procedures, as well as requirements and use of equipment, personal protective equipment, and job safety analysis.
- Knowledgeable about talent assessment techniques, quality service standards, and guest satisfaction, development of crew/management, leadership skills, and coaching abilities for front-line employees and junior management.
- Knowledge of policies and practices involved in the human resources function.
- Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages, such as Excel, Word, or related Company programs.
- Working knowledge of financial aspects, budgeting, and cost containment, planning, and future orders, inventories, and C&R.
- Demonstrates a strong results-oriented management style with proven successes.
How to Apply
Please visit our career website at www.rclctrac.com to explore this opportunity further and submit your application.
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