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Software Support Analyst

1 month ago

Chesapeake, Virginia, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled Software Support Analyst to join our team. The ideal candidate will have a strong background in computer science and programming, with experience in troubleshooting and resolving customer tickets.

Key Responsibilities:

  • Provide expert technical product support to clients
  • Troubleshoot complex software application issues
  • Collaborate with clients and internal employees to solve technical problems
  • Document issues and resolutions
  • Contribute to the improvement of operating efficiency of technical/applications support

Requirements:

  • Bachelor's degree in computer science or related field
  • 2-3 years of experience in software support or related field
  • Strong communication and problem-solving skills
  • Ability to work independently and collaboratively

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive salary and benefits package

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you