Senior Veteran Services Representative

2 weeks ago


San Diego, California, United States County of San Diego Full time
Job Summary

The County of San Diego is seeking a highly skilled and dedicated Senior Veteran Services Representative to join our team. As a key member of our Health and Human Services Agency, you will play a critical role in providing exceptional service to our veterans and their dependents.

Key Responsibilities
  • Counsel and advise veterans and their dependents on federal, state, or local veterans benefits and rights.
  • Prepare and transmit claims to the Department of Veterans Affairs.
  • Maintain complex caseloads and provide advocacy in advanced benefit cases and appeal cases.
  • Supervise and train Veteran Services Representatives and other staff.
  • Provide exceptional customer service and support to our veterans and their families.
Requirements
  • An associate's degree or higher from an accredited U.S. college or university, or a certified foreign studies equivalency.
  • Three (3) years of full-time veterans services experience as a Veterans Services Representative or equivalent.
  • Accreditation by the United States Department of Veterans Affairs (USDVA) through the California Department of Veterans Affairs (CDVA).
Preferred Qualifications
  • Leadership and supervisory experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Knowledge of veterans benefits and services.
What We Offer

The County of San Diego offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive workplace that values the contributions of all employees.



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