Retail Sales Associate

2 days ago


Washington DC USA, United States Ross Stores, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Associate to join our team at Ross Stores, Inc. As a Retail Associate, you will play a critical role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a courteous and professional manner.
  • Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
  • Assist customers with merchandise, answer questions, and provide product information in a knowledgeable and friendly manner.
  • Perform cleaning tasks such as sweeping, mopping, dusting, and replenishing restroom supplies to maintain a clean and organized store.
  • Process transactions accurately and efficiently, including handling cash, credit card, and refund transactions.
  • Follow all company best practice standards, including safety protocols and loss prevention procedures.
Requirements
  • Ability to work in a fast-paced retail environment and adapt to changing situations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Basic mathematical calculations and ability to operate a cash register.
What We Offer

As a Retail Associate at Ross Stores, Inc., you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer a competitive salary, benefits package, and a fun and inclusive work culture.



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