Medical Office Coordinator

2 months ago


Eaton, Ohio, United States Kettering Health Full time

Job Summary:

Kettering Health is seeking a highly skilled and customer-focused Patient Registration Specialist to join our team. As a key member of our healthcare team, you will be responsible for ensuring a seamless patient experience from registration to treatment.

Key Responsibilities:

  • Registration and Scheduling: Register patients in a timely and accurate manner, ensuring all necessary information is collected and documented.
  • Financial Clearance: Review and verify patient insurance information, obtain necessary authorizations, and ensure financial arrangements are in place.
  • Account Management: Review patient accounts for accuracy and completeness, and make updates as necessary.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.

Requirements:

  • Education: High school diploma or equivalent required; one or more years of medical office or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; proficiency in computer software and systems.

Preferred Qualifications:

  • Previous Registration or Scheduling Experience: Strongly preferred.
  • Computer Literacy: Proficient in Microsoft Office Suite and ability to learn site-specific patient processing software.


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