Patient Registration Specialist

2 weeks ago


Eaton, Ohio, United States Kettering Health Full time
Job Summary

Kettering Health is seeking a highly skilled Patient Registration I to join our team. As a key member of our healthcare team, you will be responsible for registering patients, ensuring accurate and efficient processing of patient information, and providing exceptional customer service.

Responsibilities
  • Register patients in a timely and accurate manner, ensuring all necessary information is collected and processed.
  • Review and verify patient information, including insurance coverage and payment arrangements.
  • Assist patients with completing financial assistance forms and other necessary paperwork.
  • Ensure compliance with all relevant laws and regulations, including HIPAA and OSHA.
  • Work effectively in a fast-paced environment, maintaining a professional and respectful demeanor at all times.
Requirements
  • High school diploma or equivalent required.
  • One or more years of medical office or customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
  • Ability to learn and utilize patient processing software and other technology systems.
  • Flexibility to work a variety of shifts, including evenings and weekends, as needed.
Preferred Qualifications
  • Previous registration or scheduling experience.
  • Knowledge of medical terminology and coding systems.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
About Kettering Health

Kettering Health is a not-for-profit system of 13 medical centers and over 120 outpatient facilities, serving southwest Ohio. We are committed to transforming the healthcare experience with high-quality care for every stage of life.



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