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Restaurant Depot Cash Room Assistant
2 months ago
Job Summary:
The Cash Room Assistant plays a critical role in ensuring the efficient operation of the Cash Room at Restaurant Depot. This position requires a high level of accuracy and attention to detail, as well as excellent communication and organizational skills.
Key Responsibilities:
- Customer Service: Provide friendly, efficient, and professional customer service to Restaurant Depot customers.
- Cash Handling: Maintain accurate records of cash room-related transactions, including safe counts, toll vouchers, coupons, returned checks, coin orders, petty cash, IOUs, and key inventory.
- Record Keeping: Ensure each business day is properly closed and balanced, and maintain records of discrepancies and issues corrective consultations for discrepancies above policy tolerance.
- Armored Car Pick-ups: Follow proper procedure for armored car pick-ups.
- Software Data Entry: Enter data such as returned check fees into proprietary software.
- Bank Review: Review bank website on a daily basis to review bad checks and debits (cash or check shortages).
- Employee Support: Cash out cashiers at the end of each shift, maintain records of discrepancies, and issue corrective consultations for discrepancies above policy tolerance.
- Break Sheets: Maintain employee break sheets.
Other Responsibilities:
- Perform other work-related duties as required and assigned.
Requirements:
- Minimum 2 years similar experience.
- Ability to effectively present information and respond to questions from managers, employees, and customers.
- Ability to calculate figures and amounts such as discounts, interest, and proportions.
- Effective oral and written communication skills.
- Commitment to company values and strong customer orientation.
Work Environment:
- The work is performed sitting, standing, and walking – must be able to sit, stand, or walk for up to 4 hours without a break.
- The pace is job-set, meaning the pace varies depending on the customers' activities.
- There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.