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West Coast Field Service Engineer

2 months ago

San Diego, California, United States Nidec Full time

At Nidec, we are driven by aspirations. These aspirations fuel our ambition and shape our future. Our commitment to innovation transforms dreams into tangible realities, creating technologies and products that were once only visions.

As we strive to meet the challenges posed by these aspirations, we are dedicated to developing the world's most advanced technologies and solutions, contributing to a better society.

Position Overview

This role is designed to establish local service capabilities in the designated region, primarily focusing on serving clients in the metal and pulp & paper sectors, with a significant emphasis on the crane market, including ports and shipyards. The position will also involve support for start-up installations and upcoming projects.

This is a home-based role requiring considerable travel across the West Coast and occasionally to other regions in the United States, with travel commitments reaching up to 60% of the time.

Key Responsibilities
  • Commission new systems independently or as part of a larger team on significant projects.
  • Collaborate closely with system engineers to ensure project testing and functionality.
  • Provide urgent field service to clients in the event of equipment or process failures.
  • Offer support via phone, email, and other communication methods to customer engineering and maintenance teams.
  • Adapt new equipment to function seamlessly with the client's machinery, recognizing that each machine has unique characteristics.
  • Analyze challenges and propose alternative solutions, selecting the most effective approach.
  • Evaluate and determine solutions, whether working collaboratively or independently.
  • Adhere to company service processes and guidelines.
  • Promote additional value-added services, spare parts, and upgrades during customer visits or when opportunities arise.
Working Environment
  • This position involves travel, often on short notice, for emergency repairs, which may last from a single day to several days.
  • Travel commitments can reach up to 60%, with occasional international travel.
  • Work locations may require climbing ladders and navigating tight spaces, including heights of up to 300 feet.
  • Physical demands include walking long distances, climbing stairs, and carrying service equipment weighing between 25-50 lbs.
  • Utilize hand tools and equipment as necessary.
  • Be prepared for extended hours in the field, particularly during start-ups and emergency repairs.
  • Maintain a clean driving record for travel to client locations.
Qualifications
  • A Bachelor of Science in Electrical Engineering or Engineering Technology is preferred; an Associate's Degree with relevant experience will also be considered.
Experience
  • 3-5 years of experience in industrial controls.
  • Experience with AC or DC drives is essential.
  • Familiarity with PLCs and HMIs is required.
Competencies
  • Strong technical skills in electrical fundamentals and computer systems.
  • Self-motivated, goal-oriented individual with a robust work ethic.
  • Innovative and creative thinker.
  • Excellent communication abilities.
Additional Information

Nidec is committed to equal employment opportunities and affirmative action, promoting diversity within the workplace. All qualified applicants will be considered for employment without regard to age, gender, identity, sexual orientation, race, color, genetic information, religious creed, national origin, disability, veteran status, or any other characteristic protected by law.