Operations Deployment Manager, Channel Strategy and Operations Specialist

2 weeks ago

Cupertino, California, United States Apple Full time
Job Summary

Apple is seeking an experienced Operations Deployment Manager to join our Channel Strategy and Operations team. As a key member of our team, you will be responsible for ensuring that Apple's branded fixtures in over 17,000 reseller locations throughout multiple countries are maintained to Apple's high standards to provide the best customer experience.

Key Responsibilities

- Partner directly with region program managers to deliver Apple look-and-feel standards while delivering within the parameters of reseller operations.
- Oversee repair and maintenance activities; partner with project managers and vendors to ensure repairs are processed in a timely and satisfactory manner.
- Review and monitor maintenance reports to identify effective ways to manage costs.
- Calculate optional spend for each program, reseller, and location.
- Manage end-to-end deployment initiatives across multiple regions, ensuring communication of global strategy, adherence to timelines, and seamless execution.

Requirements

- 5+ years of Retail management experience in a high-volume, fast-paced environment.
- 5+ years of proven project management experience.
- Self-starter with innovation, integrity, and attention to details.
- Excellent communication, planning, and analytical skills necessary as well as a deep understanding of the Apple brand.
- Ability to manage and organize multiple projects with competing priorities and different timescales.
- Strong retail operations and finance background.
- Proficiency in Mac OS, iOS, Word, Excel, and Keynote.
- Experience working in an international role.
- Approximately 10% travel required, both domestic and international.

Preferred Qualifications

- Supply chain or inventory management background a plus.
- Deep working knowledge of facilities and maintenance practices a plus.
- BA degree or equivalent experience.

What We Offer

At Apple, we offer a comprehensive compensation package, including base pay, discretionary bonuses, commission payments, and relocation assistance. We also provide comprehensive medical and dental coverage, retirement benefits, and a range of discounted products and free services. Additionally, you'll have the opportunity to become an Apple shareholder through participation in our discretionary employee stock programs.

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