Operations Deployment Manager, Channel Strategy and Operations

2 days ago

Cupertino, California, United States Apple Full time
Operations Deployment Manager, Channel Strategy and Operations

At Apple, we're revolutionizing entire industries with our innovative products and services. As an Operations Deployment Manager, Channel Strategy and Operations, you'll play a critical role in ensuring our branded fixtures in over 17,000 reseller locations throughout multiple countries meet our high standards.

Key Responsibilities:
  • Partner directly with region program managers to deliver Apple look-and-feel standards while working within the parameters of reseller operations.
  • Oversee repair and maintenance activities, collaborating with project managers and vendors to ensure timely and satisfactory repairs.
  • Review and monitor maintenance reports to identify effective cost management strategies.
  • Calculate optional spend for each program, reseller, and location.
  • Manage end-to-end deployment initiatives across multiple regions, ensuring global strategy communication, timeline adherence, and seamless execution.
  • Proven track record of delivering large-scale projects in diverse, international markets.
  • Create and manage budgets for each country, keeping program managers informed of costs in real-time.
  • Identify and resolve negative trends.
  • Partner with internal design teams to validate repair methods and techniques to meet brand expectations.
  • Continued assessment of overall program cost and ROI for Apple.
  • Maintain close working relationships with Finance, Marcom, and Sales teams.
  • Spend time in-shops to identify program improvements.
  • Maintain an intimate knowledge of all business aspects of Apple Branded Programs.
  • Constant and strong communication with team members globally.
Requirements:
  • Generally requires 5+ years of Retail management experience in a high-volume, fast-paced environment.
  • 5+ years of proven project management experience.
  • Self-starter with innovation, integrity, and attention to details.
  • Excellent communication, planning, and analytical skills, as well as a deep understanding of the Apple brand.
  • Ability to manage and organize multiple projects with competing priorities and different timescales.
  • Strong retail operations and finance background.
  • Proficiency in Mac OS, iOS, Word, Excel, and Keynote.
  • Experience working in an international role.
  • Approximately 10% travel required, both domestic and international.
Preferred Qualifications:
  • Supply chain or inventory management background a plus.
  • Deep working knowledge of facilities and maintenance practices a plus.
  • BA degree or equivalent experience.

The base pay range for this role is between $107,300 and $161,300, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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