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Customer Service Representative

2 months ago

Lake Orion, Michigan, United States Great Lakes Ace Hardware Full time
Job Summary

We are seeking a highly motivated and customer-focused Part-time Cashier to join our team at Great Lakes Ace Hardware in Lake Orion, MI. As a Part-time Cashier, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.

Key Responsibilities
  • Operate cash registers and process transactions accurately and efficiently
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and cash wrap area
  • Assist customers with finding products, answering questions, and providing recommendations
  • Process returns, exchanges, and refunds in accordance with company policies
  • Use loss prevention techniques to prevent shoplifting and reduce shrinkage
  • Follow company policies and procedures for all transactions, including cash handling and credit card processing
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including weekends and holidays
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods of time
What We Offer
  • A competitive hourly rate of $13 per hour
  • A fun and dynamic work environment with a team-oriented culture
  • Opportunities for advancement and professional growth
Equal Opportunity Employer

Great Lakes Ace Hardware is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and advancement to all qualified individuals.