Optical Expert

4 weeks ago

Burlington, Massachusetts, United States EssilorLuxottica Full time
Job Summary

The Licensed Optician is a key member of our team, responsible for delivering exceptional customer service and ensuring that every customer leaves our store with a perfect pair of glasses.

Main Responsibilities
  • Provide personalized service to customers, ensuring that their needs are met and exceeded.
  • Fitting glasses and lenses to customers, ensuring a precise and accurate fit.
  • Act as a leader in optical acumen, providing guidance and support to colleagues.
  • Take and record measurements, adjust or fit eyewear correctly, and ensure that finished eyewear meets standards and customer requirements.
  • Attract new customers and explore their needs and priorities.
  • Be attentive to details, ask follow-up questions for clarity, and review prescriptions and identify special needs.
  • Assist colleagues with difficult or complex areas of product needs and prescriptions.
  • Utilize store tools and adhere to Brand Store Commitments.
  • Perform work accurately and thoroughly, utilizing all technology despite time pressure and customer volume.
  • Anticipate problems, explore underlying reasons for customer issues, and strive to develop long-term solutions to problems and ensure customers are satisfied and expectations are exceeded.
  • Possess the ability to multi-task, prioritize, and manage time with competing priorities.
  • Commit to delivery date and time, seek feedback, and ask for referrals.
  • Strive to achieve exceptional results on Brand KPIs and competencies.
  • Presents, celebrates, and educates at pick-up.
  • Takes pride in store appearance, shows initiative to keep store clean, attractive, and organized.
  • Informs management of safety opportunities and demonstrates safe work practices.
  • Possesses a 'can-do' spirit and strong drive for results, self-motivated with a desire for continual learning and improvement.
  • Adheres to company policies and procedures, including but not limited to discounting, promotions, and inventory management.
  • Sells on your feet 80-100% of the time.
  • Additional duties may be assigned as needed (i.e., customer calls, dispensing eyewear, etc.).
  • Maintains proper dress code, including name tag and associate tablet.

Requirements
  • High School graduate or equivalent.
  • State Licensure.
  • Optical dispensing experience.
  • Strong customer service skills: communicator, listener, and team builder.
  • Knowledge of current store merchandise.
  • Basic math skills.
  • Awareness of current fashion trends.
  • Selling skills - ability to use and carry an iPad/tablet.
  • Familiarity with POS, computers, and calculators.

Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

  • Optical Expert

    3 weeks ago

    Burlington, Massachusetts, United States EssilorLuxottica Full time

    Job SummaryThe Licensed Optician at EssilorLuxottica is responsible for delivering exceptional customer service and providing high-quality eyewear solutions. As a key member of our team, you will be expected to possess strong optical dispensing experience, excellent communication skills, and a passion for customer satisfaction.Main ResponsibilitiesProvide...

  • Optical Expert

    1 month ago

    Burlington, Massachusetts, United States EssilorLuxottica Full time

    Job Title: Licensed OpticianAt EssilorLuxottica, we are seeking a skilled Licensed Optician to join our team. As a Licensed Optician, you will play a critical role in delivering exceptional customer service and ensuring that our customers receive the highest quality eyewear.Key Responsibilities:Custom fit glasses and precisely place prescriptions in...

  • Optical Professional

    4 weeks ago

    Burlington, Massachusetts, United States EssilorLuxottica Full time

    Job SummaryWe are seeking a highly skilled Optician to join our team at LensCrafters, a leading provider of eye care services. As an Optician, you will be responsible for delivering exceptional customer experiences by providing expert advice on eyewear selection and ensuring that all optical standards are met.Key ResponsibilitiesConduct thorough eye exams...

  • Optical Sales Associate

    3 weeks ago

    Burlington, Massachusetts, United States EssilorLuxottica Full time

    EssilorLuxottica is seeking a talented Optical Sales Associate to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. Key responsibilities include:• Maintaining a thorough knowledge of current optical theory and merchandise•...

  • Optical Expert

    3 weeks ago

    Burlington, Vermont, United States Pearle Vision - Saugus Full time

    We are seeking a talented and enthusiastic Optical Expert to join our dynamic team at Pearle Vision - Saugus. As a key member of our team, you will play a pivotal role in delivering exceptional service and high-quality eyewear to our valued patients.Key Responsibilities:Patient Care: Assist patients with frame selection, ensuring comfort, style, and...

  • Optical Expert

    3 weeks ago

    Burlington, Vermont, United States EssilorLuxottica Full time

    Job SummaryThe Licensed Optician delivers exceptional customer service and helps establish For Eyes as the premier destination for all vision needs within the community. This role requires a strong understanding of optical acumen and the ability to provide legendary customer service and perfectly crafted high-quality eyewear that exceeds customer...

  • Optical Expert

    4 weeks ago

    Burlington, Vermont, United States EssilorLuxottica Full time

    Job SummaryAt EssilorLuxottica, we're passionate about delivering exceptional vision care. As a Licensed Optician, you'll play a key role in helping us achieve this goal.Main Responsibilities• Welcome and engage with customers, setting clear expectations for their experience• Custom fit glasses and precision place prescriptions in lenses• Demonstrate...

  • Optical Expert

    3 weeks ago

    Burlington, Vermont, United States EssilorLuxottica Full time

    Job SummaryThe Licensed Optician at EssilorLuxottica is responsible for delivering exceptional customer service and providing high-quality eyewear solutions. As a key member of our team, you will help establish For Eyes as the premier destination for all vision needs within the community.Main Responsibilities- Greet customers with a warm welcome and ensure...

  • Optical Manufacturing Engineer

    3 weeks ago

    Burlington, Vermont, United States Michael Page Full time

    Job DescriptionThe Senior Manufacturing Engineer will spearhead the design, implementation, and refinement of manufacturing processes aimed at boosting production efficiency, maintaining product quality, and minimizing costs.This position requires collaboration with various teams to promote continuous improvement and tackle intricate engineering...

  • Quality Inspector

    2 weeks ago

    Burlington, United States Actalent Full time

    Description:•Dimensional and visual inspection and interpretation of results as they relate to documented work instructions, type design drawings, or other special requests, using a variety of inspection methods, including CMM, hand gaging, contract/profile equipment, and optical equipment•Development of work instructions related to work...

  • School-based Board Certified Behavior Analyst

    1 month ago

    Burlington, United States ProCare Therapy Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.BCBA Opportunity in St. Albans, VT!Are you a dedicated Board Certified Behavior Analyst looking to make a meaningful impact? ProCare Therapy is seeking a part-time BCBA for a district-wide role in St. Albans, Vermont.Position: BCBALocation: St. Albans, VTEmployment Type:...

  • Quality Inspector

    2 weeks ago

    Burlington, United States Actalent Full time

    Description: •Dimensional and visual inspection and interpretation of results as they relate to documented work instructions, type design drawings, or other special requests, using a variety of inspection methods, including CMM, hand gaging, contract/profile equipment, and optical equipment •Development of work instructions related to work performed...

  • Quality Inspector

    2 weeks ago

    Burlington, United States Actalent Full time

    Description: Dimensional and visual inspection and interpretation of results as they relate to documented work instructions, type design drawings, or other special requests, using a variety of inspection methods, including CMM, hand gaging, contract/profile equipment, and optical equipment Development of work instructions related to work performed Perform...