IT Systems Specialist
3 weeks ago
We are seeking an experienced and motivated IT professional to join our team as a Systems Engineer. As a key member of our technical staff, you will be responsible for leading exciting projects using today's latest systems and technologies to serve our professional clients.
Job Summary:The Systems Engineer will identify user problems promptly, develop solutions, and communicate those solutions both internally and to the clients while maintaining our high level of customer satisfaction. You will work on more complex or emergency service tickets and projects, making you one of the primary positions for our team.
Key Responsibilities:- Identify user problems and develop solutions
- Communicate solutions to clients and internal teams
- Work on complex or emergency service tickets and projects
- Lead technical projects and teams
- Develop and implement IT strategies for clients
- 5+ years of IT support experience
- 3+ years of experience as a Field Engineer
- Proven experience working on servers and complex projects
- Ability to pass advanced proficiency tests on hardware, software, networking, servers, and cloud services
- Ability to work as scheduled, sitting, standing, stooping, lifting, and carrying 35 lbs.
- Ability to travel to client sites using private vehicle, hired vehicle, walking, or public transit
- Cloud, Microsoft 365, and Microsoft Azure certifications
- Managed Services (MSP), Connectwise, and Kaseya experience
We offer a competitive salary, benefits, paid time off, company-provided training, and growth opportunities with a proven industry leader. If you are a self-starter, a leader, and a great problem solver, we encourage you to apply for this exciting opportunity.
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