Customer Service Representative
4 days ago
At Otterbein SeniorLife, we are committed to providing exceptional care and services to our residents and their families. As a Customer Service Specialist (Admissions Concierge), you will play a vital role in ensuring a seamless experience for our guests.
This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will be responsible for completing admission packets, ensuring rooms are ready for new admissions, and providing high-quality customer service.
Key Responsibilities:
- Attend morning meetings and calls with the Neighborhood Admissions Team
- Complete morning reports and census
- Utilize computer skills with Microsoft Excel, Word, and Pointclick Care
- Complete admission packets and admission packet tracker
- Understand insurances and benefits, including Medicare, Anthem, Aetna, and Medicaid
- Ensure rooms are ready for new admissions with a Welcome Bag
- Welcome new admissions and provide high-quality customer service
- Complete follow-up discharge calls for previous discharged elders
- Collect payments as needed
Education: High School diploma/GED required. Associate's or Bachelor's Degree preferred.
Experience and Qualifications:
- 1-3 years of related work experience in customer service; significant plus if experience in Long Term Care or other Healthcare Setting
- Critical thinking skills
- Ability to prioritize and multitask
- Strong relationship-building skills
Benefits:
- Medical insurance with free virtual doctor visits
- Vision and dental insurance
- Paid Time off that accrues immediately
- Paid Holidays
- Life insurance
- Retirement Savings with a 401(k) or 403(b) with company match
- Access to up to 100% of your net earned wages daily through DailyPay
- Employee-sponsored fund for employees in need
- Employee Assistance Program (EAP)
- Tuition Assistance
Apply today and begin a meaningful career as a Customer Service Specialist (Admissions Concierge) at Otterbein SeniorLife.
-
Customer Service Representative
2 weeks ago
Middletown, Connecticut, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? We're looking for a Customer Service Representative to join our team at Domino's Pizza LLC!About the Role:We're seeking a highly motivated and...
-
Customer Service Representative
1 month ago
Middletown, Connecticut, United States Pilot Freight Service Full timeJob Title: Customer Service 1Job Summary:Pilot Freight Service is seeking a full-time Customer Service Agent to work out of our Middletown, PA location. As a Customer Service Agent, you will be responsible for providing excellent customer service, communicating effectively with customers, cartage agents, and other station and company personnel.Key...
-
Customer Service Representative
2 weeks ago
Middletown, Connecticut, United States Best Cleaners Full timeJob Title: Customer Service RepresentativeBest Cleaners is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience with our dry cleaning services.Key Responsibilities:Provide friendly and welcoming...
-
Customer Service Representative
4 days ago
Middletown, Connecticut, United States U-Haul Full timeCustomer Service Representative Job DescriptionAre you looking for a career in customer service? Do you enjoy helping others? U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys....
-
Customer Service Representative
2 weeks ago
Middletown, Connecticut, United States U-Haul Full timeU-Haul Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
2 weeks ago
Middletown, Connecticut, United States U-Haul Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to ensure a positive experience for every customerOperate...
-
Customer Service Representative
4 weeks ago
Middletown, Connecticut, United States Domino's Pizza LLC Full timeJob DescriptionWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you'll be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Responsibilities:Provide excellent customer service through phone,...
-
Customer Service Representative
1 week ago
Middletown, Connecticut, United States Domino's Pizza LLC Full timeJob DescriptionWe're seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
1 month ago
Middletown, Connecticut, United States Domino's Pizza LLC Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Responsibilities:Provide excellent...
-
Customer Service Representative Part-Time
2 weeks ago
Middletown, Connecticut, United States Best Cleaners Full timeJob OverviewBest Cleaners is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesProvide top-notch customer service to all clientsProject a positive attitude...
-
Customer Service Representative
4 days ago
Middletown, Connecticut, United States Regus Management Group LLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community, you will be responsible for providing exceptional customer service and ensuring that our customers have a seamless experience at our workspace.Key ResponsibilitiesProvide top-notch customer service to our...
-
Customer Service Representative
7 days ago
Middletown, Connecticut, United States Walgreens Full timeCustomer Service Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes greeting customers, offering assistance with products and services, and resolving customer issues in a timely and professional manner.Key Responsibilities:Provide excellent...
-
Customer Service Ambassador
2 weeks ago
Middletown, Connecticut, United States Best Cleaners Full timeCustomer Service Representative OpportunityBest Cleaners is seeking a highly motivated Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for delivering outstanding customer experiences through effective communication, problem-solving, and a commitment to excellence.Key...
-
Middletown, Connecticut, United States Best Cleaners Full timeJob Type: Part-timeDescription:Best Cleaners is seeking a Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for welcoming customers, receiving and processing garments, and completing financial transactions. We offer a variety of services, including dry cleaning and tailoring,...
-
Customer Service Representative
1 week ago
Middletown, Connecticut, United States Otterbein SeniorLife Full timeJob OverviewAt Otterbein SeniorLife, we believe in person-centered care that honors the residents and the choices they make. As a Customer Service Specialist (Admissions Concierge), you will work with the facility team to ensure a outstanding experience for all elders and their families during their short or long term stay at our industry leading Greenhouse...
-
Bilingual Customer Service Representative
4 days ago
Middletown, Connecticut, United States Sherwin-Williams Full timeCustomer Service Specialist Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
-
Customer Service Coordinator
4 weeks ago
Middletown, Connecticut, United States Advanced Behavioral Health, Inc. Full timeCustomer Service Intake CoordinatorAt Advanced Behavioral Health, Inc., we are seeking a highly skilled and detail-oriented Customer Service Intake Coordinator to join our team. This role is responsible for providing exceptional customer service and support to our clients, while ensuring that all business operations run smoothly and efficiently.Key...
-
Donation Attendant
4 days ago
Middletown, Connecticut, United States Goodwill of Central and Northern Arizona Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Donation Attendant at Goodwill of Central and Northern Arizona. In this role, you will be responsible for receiving donations from customers, providing excellent customer service, and ensuring that all donations are processed efficiently and effectively.Key...
-
Donation Attendant
4 days ago
Middletown, Connecticut, United States Middletown Store (Middletown, MD) Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Donation Attendant at our Middletown Store in Middletown, MD.Key Responsibilities:Provide exceptional customer service to donors and customers, ensuring a positive experience and promoting sales for Goodwill of Central and Northern Arizona.Receive and...
-
Customer Experience Representative
4 days ago
Middletown, Connecticut, United States United Dairy Farmers Full timeKey Responsibilities:• Greet guests with a warm and authentic welcome, ensuring the store is prepared and ready for guests at all times.• Anticipate guests' needs and provide assistance to ensure each guest leaves satisfied and intends to return to the store.• Prepare shakes, malts, cups, cones of ice cream and yogurt, sundaes, sodas, and hand-packed...