Customer Service Representative

2 days ago


Middletown, Connecticut, United States Best Cleaners Full time
Job Title: Customer Service Representative

Best Cleaners is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience with our dry cleaning services.

Key Responsibilities:
  • Provide friendly and welcoming service to all customers
  • Project a positive attitude and use welcoming body language
  • Receive and process customer garments, including dry cleaning, shirts, and tailoring
  • Prepare finished garments for customer pick-up
  • Use computer to generate invoices and perform cash transactions
  • Sell additional services to customers
  • Handle customer inquiries and requests via phone and in-person
  • Perform minor repairs to clothing
Requirements:
  • A customer-first philosophy
  • A positive attitude
  • Basic computer skills
  • Attention to detail and accuracy
  • Understanding of garment flow and production standards
  • Flexibility to adjust hours during busy or slow periods

Best Cleaners offers a competitive hourly rate, starting at $15.70 per hour based on experience. Additionally, employees receive 25% off any dry cleaning services at our plants and have the potential for growth into new positions.

As a member of our team, you will be part of a collaborative and supportive environment. We pride ourselves on providing exceptional customer service and ensuring a positive experience for our clients.



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