Customer Service Representative Part-Time Position

4 weeks ago


Middletown, Connecticut, United States Best Cleaners Full time

Job Type: Part-time

Description:

Best Cleaners is seeking a Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for welcoming customers, receiving and processing garments, and completing financial transactions. We offer a variety of services, including dry cleaning and tailoring, and have availability for full-time or part-time work. While experience is beneficial, we encourage entry-level candidates to apply. The ideal candidate is a quick learner with a professional demeanor and high attention to detail.

Benefits:
• Compensation starting at $15.70 per hour based on experience
• 25% off any dry cleaning at our plants
• Potential for growth into new positions

About Us:
For 70 years, Best Cleaners has been the premier provider of dry cleaning services to the Greater Hartford area. We pride ourselves in giving our customers an outstanding experience with our environmentally-friendly GreenEarth dry cleaning services, tailoring, and bridal gown preservation. With 13 locations, we are an active member of the community. To learn more about us, please visit our website at www.bestcleaners.com.

Duties and Responsibilities:

  • Provide superior friendly service to all customers
  • Project a positive attitude
  • Smile and use welcoming body language
  • Receive and mark-in dry cleaning, shirts, and tailoring
  • Prepare finished garments for customer pick-up
  • Use computer to generate invoices and perform cash transactions as per official procedures
  • Sell additional services
  • Handle customers' inquiries and requests on the phone and in-person
  • Perform minor repairs to clothing
  • Any additional tasks assigned by Plant Manager or upper management

Requirements:
  • A "customer first" philosophy
  • A positive attitude
  • Basic computer skills
  • Attention to detail and accuracy
  • Understanding of flow of garments as it pertains to production standards
  • Flexibility to increase/reduce hours during busy/slow periods
  • This job may entail hot indoor air temperatures, noisy conditions, standing for long periods of time, and lifting garments and products up to 30lbs


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