Laboratory Specimen Collector
7 days ago
We are seeking a skilled and detail-oriented Patient Service Center Technician II to join our team at Novant Health. As a key member of our laboratory team, you will be responsible for collecting and processing laboratory specimens, verifying patient information, and ensuring timely preparation for transport to the testing laboratory.
Responsibilities- Collect and process laboratory specimens, including registration and verification activities.
- Verify patient demographic and financial information, as well as lab order verification and placement.
- Perform EKGs as appropriate in the NH Laboratory Patient Service Centers.
- Validate and process specimens delivered by patients and clients, facilitating timely and appropriate specimen preparation for transport to the testing laboratory.
- Cross-train in multiple access points and make decisions to solve problems.
- Assist in the evaluation of new/modified techniques and advise on equipment and software training for other personnel.
- High School Diploma or GED, required.
- Relevant experience in a related healthcare or customer service setting.
- PBT or MLA (ASCP, ASPT, AMT, NHA) certification required.
- Phlebotomy/Medical Laboratory Assistant certification must be obtained within 12 months of hire.
- Knowledge of current medical terminology and computer skills to interact with Novant Health's broader patient access team.
- Ability to work independently and as a team, maintain confidentiality, and interact with individuals of all cultures and levels of authority.
At Novant Health, people are our business. We treat each other with respect and compassion, embracing the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration, and courage. Our team members use Novant Health's First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability strategies to ensure a safe, remarkable patient experience.
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