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Customer Service Representative

2 months ago

Key Largo, Florida, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive experience for all customers
  • Assist customers in person and over the phone, answering questions and providing product information
  • Build strong relationships with customers, understanding their needs and preferences
  • Process sales transactions accurately and efficiently
  • Meet or exceed sales goals, while maintaining a high level of customer satisfaction
  • Stay up-to-date on product knowledge, features, and benefits
  • Maintain a clean and organized store environment
  • Assist with visual merchandising and store displays
Requirements
  • High school diploma or equivalent required
  • Previous customer service or sales experience preferred
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds, with or without reasonable accommodation
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest level of service, quality, and value. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.