Customer Service Representative

4 weeks ago


Largo, Florida, United States BayCare Health System Full time

At BayCare Health System, we are committed to delivering exceptional patient care and service. As a Customer Service Representative, you will play a vital role in ensuring our patients receive the highest level of care and support.

**Key Responsibilities:**

Enter new referrals and updates patient information, including demographics and insurance details.

Verify insurance and benefits for various plans, including Medicare, Medicaid, and commercial plans.

Secure authorization for services provided by BayCare HomeCare from payers.

Respond to patient inquiries and resolve issues promptly and courteously.

Assist patients with troubleshooting equipment and provide basic technical support.

**Requirements:**

High School diploma or equivalent.

One year of customer service experience.

Strong communication and problem-solving skills.

Ability to work in a fast-paced environment and prioritize tasks effectively.

**We Offer:**

Competitive hourly rate.

Opportunities for professional growth and development.

A dynamic and supportive work environment.



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