Customer Service Representative
4 weeks ago
We are seeking a highly motivated and enthusiastic Inside Sales Customer Service Representative to join our team at Keller Williams Preferred Properties. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through effective communication and problem-solving skills.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with the sales team to maintain and improve product and service knowledge
- Utilize CRM systems to manage customer interactions and update account information
- Develop and implement sales strategies to convert leads into appointments
- Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents
- Strong knowledge of customer interface and interaction
- High school diploma or equivalent required
- Excellent interpersonal, communication, and active listening skills
- Competitive and winning attitude
- Passion for sales and customer service
- Experience with CRM systems
Keller Williams Preferred Properties is a leading real estate brokerage in Upper Marlboro, MD, specializing in residential sales and leasing, short sales, foreclosures, and commercial sales and leasing. We are committed to providing uncompromising support to our agents and clients in Maryland, Virginia, and the District of Columbia.
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