Retail Sales Associate
1 week ago
At TJ Maxx, we're passionate about delivering a highly satisfied customer experience. Our stores offer a unique shopping experience, with a wide range of products at discounted prices. We're committed to providing a positive and inclusive work environment for our Associates, where everyone feels valued and empowered to succeed.
Job SummaryWe're seeking a Sales Floor Associate to join our team. As a Sales Floor Associate, you'll be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards. You'll also be cross-trained to work in multiple areas of the store to support the needs of the business.
Key Responsibilities- Provide exceptional customer service, engaging and interacting with all customers, and embodying customer experience principles and philosophy.
- Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards.
- Be cross-trained to work in multiple areas of the store to support the needs of the business.
- Initiate and participate in store recovery as needed throughout the day.
- Provide and accept recognition and constructive feedback.
- Adhere to all labor laws, policies, and procedures.
- Possess excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Possess strong communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
We offer a range of benefits to our Associates, including:
- Associate discount.
- EAP.
- Smoking cessation.
- Bereavement.
- 401(k) Associate contributions.
- Child care & cell phone discounts.
- Pet & legal insurance.
- Credit union.
- Referral bonuses.
Those who meet service or hours requirements are also eligible for:
- 401(k) match.
- Medical/dental/vision.
- HSA.
- Health care FSA.
- Life insurance.
- Short/long term disability.
- Paid parental leave.
- Paid holidays/vacation/sick.
- Auto/home insurance discounts.
- Scholarship program.
- Adoption assistance.
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