Sales Associate
6 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Conn's HomePlus. As a Sales Associate, you will be responsible for promoting our products and services to customers, providing exceptional customer service, and meeting sales goals.
Key Responsibilities:
- Provide face-to-face assistance to customers throughout the buying process, including merchandise selection, payment, finance options, pick-up, and delivery.
- Complete daily telephone calls to existing and potential customers to generate new sales and promote our services.
- Support colleagues and contribute to a positive and team-focused environment.
- Assist with merchandising and in-store setup, including moving, building, cleaning, and maintaining showroom components.
- Deliver superior customer service as per company standards.
- Maintain awareness of current advertised merchandise and promotions.
- Collaborate with external and internal partners to identify and resolve customer issues.
- Develop and maintain sales materials and product knowledge across a wide range of categories.
- Establish and maintain current customer and potential customer relationships.
- Deliver on key metrics and sales goals set by the company on a monthly basis.
- Maintain confidentiality and comply with all credit policies, procedures, and government regulations.
- Ability to maximize each sales opportunity by offering all applicable services, products, and attachments during all customer interactions.
- Perform all job functions with a high degree of integrity and honesty.
- Follow Conn's 5 Steps of the Sale for all transactions per company guidelines.
Requirements:
- Reading, writing, and arithmetic skills.
- High School Diploma, GED, or equivalency.
Preferred Qualifications:
- Appliance, Furniture, or Electronic sales experience.
- Customer Service background.
- Experience within a retail organization.
Working Conditions:
- Work is performed in a retail store environment.
- Physical requirements include standing for long periods of time, packing, and lifting boxes for shipment, storing inventory, and using tech equipment and computers.
- Handle and move merchandise efficiently and safely, including lifting or moving merchandise up to 40 pounds or more.
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