Customer Service Representative

23 hours ago


Alexandria, Minnesota, United States Alexandria Motors Full time

Alexandria Motors is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent interpersonal and communication skills, with the ability to effectively educate customers on our product and feature offerings. A sales background is beneficial, but not required. We welcome individuals with previous roles in customer service, retail sales, the restaurant industry, or hospitality.

  • We offer a comprehensive benefits package, including a 401K plan, medical, dental, and vision coverage, PTO, and a flexible work schedule.
  • As a member of our BDC team, you will be responsible for promoting and seeking out opportunities to deliver a top-notch customer experience.
  • You will interact with customers to identify their individual needs and opportunities for new/used car sales presentations.
  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM.
  • Complete phone calls as assigned by the BDC Manager.
  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles.
  • Stay informed about new products, features, accessories, etc., and their benefits to customers.
  • Attend product and sales training as requested by BDC.
  • Attend sales meetings.
  • Maintain a professional appearance.

About Us

At Alexandria Motors, part of the Rydell Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Alexandria Motors is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.



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