Leadership Development Program Specialist
5 days ago
Rockwell Automation's Early Career Rotational Program
Are you a motivated and innovative individual looking to develop your technical leadership and innovation skills within a global company? We are seeking a talented professional to join our Remote Support team as a Technical Leadership and Innovation Professional.
Program Overview
The Early Career Rotational Program is a 2-2.5 year program with multiple tracks that provides associates with the tools needed to begin developing their technical leadership and innovation skills. As a member of the Remote Support team, you will have the opportunity to gain experience in technical and leadership competencies through classroom training, mentoring, career planning, and networking.
Responsibilities
- Provide troubleshooting assistance via phone, email, and webex for Rockwell Automation products and technologies to field service personnel, distributors, integrators, and customers.
- Identify and correct failures, firmware problems, and programming deficiencies, and implement hardware/firmware updates and upgrades.
- Instruct and train customers on proper use, operation, and maintenance of Rockwell Automation products.
- Respond to customer needs, ensuring a swift and quality response while keeping relevant parties informed, and set and maintain communication with team and customer.
- Develop and implement predictive and preventive maintenance programs.
- Provide technical assistance for sales presentations to customers.
- Consult regarding the application of products, technologies, manufacturing processes, and industry-specific applications.
- Build collaborative relationships and embrace the Rockwell culture of diversity, equity, and inclusion.
Requirements
- Bachelor's or advanced degree from an accredited college or university.
- Permanent legal authorization to work in the US is required.
- We will not sponsor individuals for employment visas now or in the future.
Preferred Qualifications
- The ability to relocate every six months depending on opportunities and rotations.
- Graduated in the past three years with a technically focused degree.
- Met us through an event or interned with us in the past.
- A cumulative GPA of 3.3 on a 4.0 scale.
- Demonstrated analytical skills and the ability to approach challenges with innovative solutions.
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