Territory Operations Manager

4 weeks ago

Flowery Branch, Georgia, United States Clipper Petroleum Full time
Job Title: Territory Manager

Clipper Petroleum is seeking a Territory Manager to oversee store operations and manage personnel across our South Carolina territory.

Key Responsibilities:
  • On-Call Support: Be available 24/7 to support stores and employees within the territory.
  • Store Leadership: Manage Store Managers and Managers in Training (MIT), offering guidance and oversight in employee management and operations.
  • Staffing & Support: Ensure stores are adequately staffed, stepping in as necessary to provide hands-on support.
  • Inventory & Cash Management: Partner with Loss Prevention to investigate discrepancies and conduct audits on cash and inventory.
  • Training & Development: Mentor and develop store managers, helping them enhance their leadership and operational skills.
  • Team Morale & Culture: Work closely with managers to maintain a positive work environment and promote teamwork across all levels.
  • Policy Enforcement: Ensure all company policies, procedures, and work rules are consistently followed at all stores.
  • Store Visits & Audits: Conduct regular store visits with company-provided vehicles and audits to ensure operational compliance and address any issues that arise.
  • Cross-Functional Support: Assist store managers with administrative tasks, including accident reports, personnel forms, and hiring documentation.
  • Reporting: Review and analyze store reports, including sales, inventory logs, and cash audits.
  • Community Engagement: Encourage store involvement in community outreach and support initiatives in the territory.
Qualifications:
  • Education: High school diploma or GED required; college degree preferred.
  • Experience: 3-5 years in a convenience store management role or equivalent experience.
  • Licensing: Valid driver's license and insurability under company insurance. Must pass a background check, drug screen, and motor vehicle record (MVR) check.
  • Technical Skills: Proficient with computers, Microsoft Office, and store equipment (POS, lottery, ATM).
Core Competencies:
  • Flexibility: Able to respond quickly to emerging needs, including last-minute calls to action.
  • Financial Acumen: Understanding of financial reports, including profit/loss statements.
  • Leadership: Strong ability to motivate, listen, and provide clear guidance to store managers and team members.
  • Communication: Excellent verbal and written communication skills; ability to address complex issues in a clear and empathetic manner.
  • Problem Solving: Critical thinker with the ability to evaluate and resolve operational challenges efficiently.
  • Teamwork & Collaboration: A proactive team player who can also work independently to resolve conflicts and operational challenges.
  • Integrity & Respect: Consistently demonstrates honesty, fairness, and respect for team members and company policies.

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