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Territory Operations Manager

1 month ago

Flowery Branch, Georgia, United States Clipper Petroleum Full time
Territory Manager – South Carolina

Reports to: Vice President of Retail Operations

Compensation: $55,000 to $65,000 yearly plus company vehicle and health benefits

The Territory Manager – South Carolina plays a pivotal role in overseeing store operations and managing personnel across the assigned South Carolina territory. This leader ensures stores run smoothly, focusing on profitability, compliance, and fostering a positive work environment. This role demands flexibility and a hands-on approach, with frequent store visits and on-call availability. The Territory Manager will be responsible for developing store managers, resolving operational issues, and driving team success.

Key Responsibilities
  • On-Call Support: Be available 24/7 to support stores and employees within the territory.
  • Store Leadership: Manage Store Managers and Managers in Training (MIT), offering guidance and oversight in employee management and operations.
  • Staffing & Support: Ensure stores are adequately staffed, stepping in as necessary to provide hands-on support.
  • Inventory & Cash Management: Partner with Loss Prevention to investigate discrepancies and conduct audits on cash and inventory.
  • Training & Development: Mentor and develop store managers, helping them enhance their leadership and operational skills.
  • Team Morale & Culture: Work closely with managers to maintain a positive work environment and promote teamwork across all levels.
  • Policy Enforcement: Ensure all company policies, procedures, and work rules are consistently followed at all stores.
  • Store Visits & Audits: Conduct regular store visits with company-provided take-home vehicles and audits to ensure operational compliance and address any issues that arise.
  • Cross-Functional Support: Assist store managers with administrative tasks, including accident reports, personnel forms, and hiring documentation.
  • Reporting: Review and analyze store reports, including sales, inventory logs, and cash audits.
  • Community Engagement: Encourage store involvement in community outreach and support initiatives in the territory.
Qualifications
  • Education: High school diploma or GED required; college degree preferred.
  • Experience: 3-5 years in a convenience store management role or equivalent experience.
  • Licensing: Valid driver's license and insurability under company insurance. Must pass a background check, drug screen, and motor vehicle record (MVR) check.
  • Technical Skills: Proficient with computers, Microsoft Office, and store equipment (POS, lottery, ATM).
Core Competencies
  • Flexibility: Able to respond quickly to emerging needs, including last-minute calls to action.
  • Financial Acumen: Understanding of financial reports, including profit/loss statements.
  • Leadership: Strong ability to motivate, listen, and provide clear guidance to store managers and team members.
  • Communication: Excellent verbal and written communication skills; ability to address complex issues in a clear and empathetic manner.
  • Problem Solving: Critical thinker with the ability to evaluate and resolve operational challenges efficiently.
  • Teamwork & Collaboration: A proactive team player who can also work independently to resolve conflicts and operational challenges.
  • Integrity & Respect: Consistently demonstrates honesty, fairness, and respect for team members and company policies.
Working Conditions

The role involves travel across multiple store locations, often requiring physical demands such as lifting up to 50 pounds. This is a fast-paced environment that may involve exposure to varied weather conditions, extended periods of driving, and the need to work flexible hours, including occasional overnight stays.