Global Equipment Support Specialist

6 days ago


Round Rock, United States APPLIED MATERIALS Full time
About the Role

We are seeking a highly skilled and experienced Senior Field Service Engineer to join our team at Applied Materials. As a key member of our global support team, you will be responsible for providing top-notch technical support to our customers, ensuring the smooth operation of our equipment and resolving complex technical issues.

Key Responsibilities
  • Install and maintain leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment as needed.
  • Follow established procedures and protocols to test equipment, diagnose and resolve technical problems, and complete required job documentation.
  • Represent Applied Materials professionally to customers, utilizing a customer-first mindset and ensuring excellent communication and documentation skills.
  • Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.
  • Satisfy company and customer on-site requirements, including safety, environmental, and COVID-19 guidelines.
Requirements and Qualifications
  • An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate degree.
  • 4-7 years of work experience in the semiconductor industry or another equipment support industry.
  • Ability to read electrical and mechanical schematics.
  • Clear and effective written/verbal communication skills, with an emphasis on documenting details.
  • Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
  • Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • Strong knowledge of hand tools and proper usage, including a digital multimeter.
  • A valid driver's license and the ability to obtain a passport.
Physical Requirements
  • Ability to support rotational shifts (e.g., nights and weekends, including holidays when applicable) based on customer needs.
  • Travel for training and alternate customer sites, based on business needs (may include international travel).
  • Your job requires the ability to:
  • Walk extensively.
  • Stand for extended periods of time.
  • Work in tight spaces.
  • Bend, squat, twist, kneel, and reach.
  • Climb stairs and ladders.
  • Lift up to 35 pounds.
  • Ability to distinguish between colors.
  • Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise.
  • Use hand and power tools.
Benefits

At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, you'll qualify for a competitive and comprehensive total rewards and benefits package, from day one. Your benefits package will be customized for your country of residence and may include:

  • Top-tier medical, dental, and vision plans.
  • Disability insurance.
  • Life insurance.
  • Retirement.
  • Paid time off.
  • Health and wellness programs.
  • Career development and mentoring.
  • Sustainability and social responsibility programs.
About Applied Materials

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We're the brain (and the brawn) behind every new technology development—whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI, and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives, and experiences that help us build stronger, more resilient teams.



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