Customer Service Representative
5 days ago
At Diamond Credit Union, we are seeking a highly motivated and customer-focused Member Advocate to join our team. As a Member Advocate, you will be responsible for providing exceptional service to our members, handling their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities:- Handle incoming calls and respond to member inquiries in a professional and courteous manner.
- Assist members with account management, including account reconciliation, product evaluation, and service fee explanations.
- Provide accurate and timely resolutions to member issues, including fee refunds, transfer of funds, and debit card dispute processing.
- Work collaboratively with internal support departments and 3rd parties to resolve member issues.
- Demonstrated dedication to positive, member-focused service.
- Good interpersonal and communication skills to ensure member-related issues are handled in a fair and consistent manner.
- Good organizational skills and attention to detail.
- Ability to work through member situations and provide effective and accurate resolutions.
- Good technical skills and ability to work with multiple systems.
We are seeking a high school diploma or equivalent and at least two years of customer service experience, preferably within a financial institution.
Diamond Credit Union is an Equal Opportunity Employer and is committed to providing a diverse and inclusive work environment.
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Customer Service Representative
4 weeks ago
Pottstown, Pennsylvania, United States PeopleShare Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Handle customer...
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Customer Service Representative
4 weeks ago
Pottstown, Pennsylvania, United States Gunton Full timeCustomer Service RepresentativeAt Gunton, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Develop in-depth knowledge of Pella products and components, including their operation,...
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Customer Service Representative
4 weeks ago
Pottstown, Pennsylvania, United States PeopleShare Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Handle customer...
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Customer Service Representative
4 weeks ago
Pottstown, Pennsylvania, United States Gunton Full timeJob SummaryWe are seeking a highly skilled Customer Support Representative to join our team at Gunton Corporation. As a key member of our customer service team, you will be responsible for managing relationships with existing and new customers, providing primary communications link between the customer, sales, division, and installers.Key...
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Customer Service Representative
4 weeks ago
Pottstown, Pennsylvania, United States AIRMATIC Full timeJob OverviewAIRMATIC, a fourth-generation industrial distribution company, is seeking a skilled Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our industrial, construction, and utility market customers.Key...
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Customer Service Representative
8 hours ago
Pottstown, Pennsylvania, United States Famous Footwear Full timeFamous Footwear is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and creating a welcoming environment for our customers. Key responsibilities include:Key Responsibilities:Greet customers warmly and build rapport to understand their preferences.Provide personalized...
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Customer Service Ambassador
2 hours ago
Pottstown, Pennsylvania, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with...
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Customer Service Ambassador
1 month ago
Pottstown, Pennsylvania, United States Gunton Full timeCustomer Service RepresentativeAt Gunton, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in achieving this goal.Key Responsibilities:Develop in-depth knowledge of Pella products and components, including their operation, warranties, and applications.Provide accurate diagnoses and...
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Customer Service Representative
3 days ago
Pottstown, Pennsylvania, United States Diamond Credit Union Full timeJob Summary:As a Member Advocate at Diamond Credit Union, you will be responsible for providing exceptional member service and support. This role involves handling incoming calls, resolving member issues, and providing accurate and timely information. You will also be responsible for recognizing cross-sell opportunities and referring members to appropriate...
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Customer Service Representative
2 weeks ago
Pottstown, Pennsylvania, United States Diamond Credit Union Full timeMember Advocate - Member Contact CenterAt Diamond Credit Union, we're committed to providing exceptional member service and creating a dynamic work environment. As a Member Advocate in our Member Contact Center, you'll play a critical role in delivering outstanding customer experiences and driving business growth.Key Responsibilities:Handle incoming calls...
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Customer Service Representative
3 weeks ago
Pottstown, Pennsylvania, United States Diamond Credit Union Full timeMember Advocate - Member Contact CenterAre you looking for a career that offers growth opportunities and a chance to make a real difference in people's lives? Do you have excellent communication skills and a passion for helping others?Diamond Credit Union is seeking a highly motivated and customer-focused Member Advocate to join our Member Contact Center...
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Patient Service Representative
3 weeks ago
Pottstown, Pennsylvania, United States Regional Women's Health Group Full timeJob Title: Patient Service RepresentativeJob Summary:Axia Women's Health is seeking a Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our patients and medical staff. This is a full-time position that offers a competitive salary and benefits...
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Customer Service Liaison
1 month ago
Pottstown, Pennsylvania, United States Gunton Full time{"Job Title": "Customer Support Representative", "Job Summary": "As a key member of our customer service team, you will be responsible for managing relationships with existing and new customers, providing primary communications link between the Customer, Sales, Division, and Installers. You will plan and coordinate the defined post-sale process of all Window...
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Customer Service Representative Part Time
4 days ago
Pottstown, Pennsylvania, United States Pottstown Grocery Outlet Full timePottstown Grocery Outlet Job DescriptionWe are seeking a friendly and efficient Cashier Part Time to join our team at Pottstown Grocery Outlet. As a key member of our sales floor team, you will be responsible for providing excellent customer service and ensuring a smooth shopping experience for our customers.Key Responsibilities:Operate a cash register and...
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Customer Service Representative
2 weeks ago
Pottstown, Pennsylvania, United States Diamond Credit Union Full timeMember Advocate - Member Contact CenterAre you looking for a career that offers growth opportunities and a chance to make a real difference in people's lives?Diamond Credit Union is a dynamic and passionate team of employees who are dedicated to helping others. We believe in doing more for our members and our community, which is why we've been recognized as...
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Sales Associate
19 hours ago
Pottstown, Pennsylvania, United States Commonwealth of Pennsylvania Full timeJob SummaryWe are seeking a motivated and friendly individual to join our team as an Intermittent Liquor Store Clerk. This role involves assisting customers with product selection, maintaining a well-stocked and organized store environment, and providing exceptional customer service.ResponsibilitiesAssist customers with product selection and provide...
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Sales Associate
1 month ago
Pottstown, Pennsylvania, United States Simon Property Group Full timeJob SummaryWe are seeking a Part-Time Sales Associate to join our team at The Uniform Outlet. As a Sales Associate, you will have the opportunity to provide excellent customer service to our essential workers, assist with questions and needs, and contribute to a positive shopping experience.ResponsibilitiesWelcoming and assisting customers with questions and...
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Cashier & Front End Services Representative
4 weeks ago
Pottstown, Pennsylvania, United States Wal-Mart Stores , Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services representative. As a key member of our store team, you will play a vital role in ensuring our customers have a positive and seamless shopping experience.Key ResponsibilitiesProvide exceptional customer service, responding to...
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Customer Service Liaison
1 month ago
Pottstown, Pennsylvania, United States Gunton Full time{"Job Title": "Customer Service Liaison", "Job Summary": "As a Customer Service Liaison at Gunton Corporation, you will be responsible for managing relationships with existing and new customers, providing primary communications link between the Customer, Sales, Division, and Installers. You will plan and coordinate the defined post-sale process of all Window...
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Account Representative
4 weeks ago
Pottstown, Pennsylvania, United States Christan Ricco - State Farm Agent Full timeJob DescriptionJob DescriptionROLE SUMMARY: As an Account Representative for Christan Ricco - State Farm Agent, you play a vital role in our agency's daily operations and customer success. You foster meaningful relationships with clients and serve as a liaison between their needs and our agency departments. By proactively marketing relevant products and...