Customer Service Representative
7 days ago
At Diamond Credit Union, we're committed to providing exceptional member service and creating a dynamic work environment. As a Member Advocate in our Member Contact Center, you'll play a critical role in delivering outstanding customer experiences and driving business growth.
Key Responsibilities:- Handle incoming calls and provide timely, accurate resolutions to member inquiries and issues.
- Assist members with account management, routine account-related requests, and product information.
- Identify cross-sell opportunities and refer members to credit union specialists.
- Meet established performance standards for average speed of answer and abandon rate.
- Demonstrated dedication to positive, member-focused service.
- Excellent interpersonal and communication skills.
- Good organizational skills and attention to detail.
- Ability to work with multiple systems and provide effective resolutions.
- Availability to work a rotational schedule, including evenings and weekends.
- A dynamic and rewarding work environment.
- Opportunities for career growth and development.
- A competitive compensation package.
- A comprehensive benefits program.
Diamond Credit Union is an Equal Opportunity Employer. We're committed to creating a diverse and inclusive workplace where everyone can thrive.
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Customer Service Representative
4 weeks ago
Pottstown, Pennsylvania, United States PeopleShare Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at PeopleShare. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving product issues, and documenting customer interactions.Key...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Representative
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Customer Service Representative
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Pottstown, Pennsylvania, United States GreenDrop Full time{"title": "GreenDrop Site Attendant", "description": "About the RoleAt GreenDrop, we're passionate about making a positive impact on our community and the environment. As a GreenDrop Site Attendant, you'll play a critical role in helping us achieve our mission.Key ResponsibilitiesProvide exceptional customer service to donors, ensuring a positive and...
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Patient Service Representative
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Pottstown, Pennsylvania, United States Gunton Full time{"Job Title": "Customer Support Representative", "Job Summary": "As a key member of our customer service team, you will be responsible for managing relationships with existing and new customers, providing primary communications link between the Customer, Sales, Division, and Installers. You will plan and coordinate the defined post-sale process of all Window...
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Patient Services Representative
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Customer Service Representative
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Sales Associate
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Customer Service Liaison
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Pottstown, Pennsylvania, United States Gunton Full time{"Job Title": "Customer Service Liaison", "Job Summary": "As a Customer Service Liaison at Gunton Corporation, you will be responsible for managing relationships with existing and new customers, providing primary communications link between the Customer, Sales, Division, and Installers. You will plan and coordinate the defined post-sale process of all Window...