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National Park Fee Collection Officer

2 months ago


St Augustine, Florida, United States National Park Service Full time
Position Overview
This role is situated within the Interpretation Division of the National Park Service. As a Recreation Revenue Specialist, you will be responsible for various tasks related to the management of recreation fees and visitor services.

Key Responsibilities
  • Troubleshoot and resolve issues with technologies and equipment related to the fee program, including hardware, software, and reservation systems.

  • Safely transport revenue and donations collected from multiple fee collection points, ensuring proper security and accountability during transit.

  • Assist in the training and orientation of new staff, volunteers, and interns, fostering a supportive learning environment.

  • Provide accurate information to visitors regarding the National Park Service and the surrounding areas.

  • Collect fees at various entry points, campgrounds, and donation boxes, ensuring compliance with established procedures.

  • Complete shift reports to verify collected funds and transactions, maintaining accurate financial records.

  • Manage inventory and restock supplies necessary for the fee collection process.

  • Maintain accountability records for all fee collection activities.


Requirements
  • U.S. Citizenship is required.
  • Successful completion of a background investigation.
  • Must meet Selective Service Registration Act requirements for males.
  • Participation in the Direct Deposit Electronic Funds Transfer Program is mandatory.
  • Must pass a drug test prior to appointment and be subject to random drug testing thereafter.
  • A valid driver's license is required for operating government vehicles.
  • Uniform compliance is necessary, with an allowance provided.
  • Availability to work weekends, holidays, and overtime as needed.
  • Completion of a one-year probationary period may be required for new employees.
  • Certification in Standard First Aid, CPR, and AED must be obtained within six months of employment.

Qualifications
To qualify for this position, candidates must demonstrate relevant experience or education. Experience should include financial management tasks such as handling funds, using software for financial data, and ensuring accountability of transactions. Alternatively, candidates may qualify through educational achievements or a combination of both experience and education.

Physical and Working Conditions
This position involves standing for extended periods, as well as lifting and carrying moderately heavy items. The work environment may include exposure to various weather conditions and high visitation periods, requiring adaptability and resilience.

Additional Information
All qualifications must be met by the closing date of the announcement. Candidates are encouraged to provide detailed information regarding their experience and education to ensure proper evaluation.