Events & Promotions Coordinator

4 weeks ago


Biloxi, Mississippi, United States Bally's Corporation Full time

Job Summary

We are seeking a highly motivated and detail-oriented Events & Promotions Associate to join our team at Bally's Corporation. As an Events & Promotions Associate, you will assist the Special Events & Promotions Manager in facilitating the operations of in-house events & promotions, including giveaways, gift pickups, player events, and more.

Key Responsibilities

  • Facilitate events & promotions through distributing gifts, Xtra Credit, and promotional merchandise.
  • Assist in events by setting up event space, organizing merchandise and decorations, and filling out customer forms.
  • Occasional cash handling, requiring adherence to property cash handling policies and procedures.
  • Provide exceptional guest service to all patrons, responding to requests for assistance, services, and information in a courteous and respectful manner.
  • Educate customers on upcoming promotions and events, maintaining knowledge of property information, including memorabilia.
  • Prepare and facilitate decorations for special events, parties, and holidays.

Additional Duties

  • Uphold the Mission Statement of Bally's Corporation.
  • Usher duties, including scanning tickets and notifying the Box Office Manager of any errors.
  • Prohibit guests from entering with outside beverages.
  • Assist guests in locating their seats and sections in the venue.
  • Motorcoach duties, including preparing group package incentives, communicating with bus companies, and reconciling group activities and payments.

Requirements

  • High School diploma or general education (GED).
  • Basic computer skills and knowledge of casino computer systems and Microsoft applications.
  • Mississippi Gaming Commission work permit required.
  • Excellent organizational and detail-oriented skills.
  • Ability to project a professional and positive image.
  • High level of energy and excellent interpersonal skills.
  • Ability to communicate clearly and effectively with all Hard Rockers and guests.

Training and Compliance

All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Required training includes Active Shooter Awareness Training, Cybersecurity Awareness for the Workplace, General Employee Safety Training, Hazard Communication, Responsible Gaming Awareness Training, and more.



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