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Case Manager
1 month ago
A-Line Staffing Solutions is seeking a skilled Case Manager to join our team. As a Case Manager, you will serve as a patient advocate, educator, and single point of contact for patients and caregivers.
Key Responsibilities- Assist patients and caregivers in navigating the healthcare system
- Field incoming phone calls and triage calls to the appropriate team
- Provide scripted information on reliable sources of information
- Assess patient needs and match them with appropriate resources and support
- Adhere to compliance standards and policies
- One year of pharmacy technician experience
- Prior authorization experience
- High School Diploma or GED
- Current MO pharmacy technician registration in good standing
- Basic math calculation skills
- Data entry experience
- Call center experience